Privacy policy

Last updated: May 31, 2025

This Privacy Policy describes how Brandon-James Loungewear (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from brandonjames-loungewear.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect the Services and our users.

What Personal Information We Collect

Information We Collect Directly from You

This may include:

  • Contact details: name, address, phone number, email.

  • Order information: name, billing/shipping address, payment confirmation, email, phone.

  • Account information: username, password, security questions.

  • Customer support information: messages or information you share with us.

Some features of the Services require providing this information. Without it, you may not be able to use certain features.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services, such as:

  • Device and browser type

  • IP address

  • Network information

  • Site interaction data

We use cookies, pixels, and similar technologies to collect this data. Learn more at: Shopify Cookie Policy

Information We Obtain from Third Parties

We may receive data from:

  • Shopify (platform support)

  • Payment processors (e.g., for billing and order fulfillment)

  • Marketing and analytics tools

We treat this data in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, manage your account, and handle shipping/returns.

  • Marketing and Advertising: To send promotions and tailor ads. EEA residents’ data is processed under Art. 6 (1)(f) GDPR (legitimate interest).

  • Security and Fraud Prevention: To detect and prevent fraud or abuse. Processed under our legitimate interest.

  • Communications and Improvements: For customer service and enhancing the Site.

Cookies

Cookies help us improve user experience and analyze Site performance. Blocking cookies may limit certain features. Third-party cookies may also be used for advertising and analytics.

More info: Shopify Cookie Policy

How We Disclose Personal Information

We may share your personal data:

  • With vendors/service providers (e.g., Shopify, payment processors, logistics).

  • With marketing partners.

  • When you consent, such as via social logins or special requests.

  • With affiliates in our corporate group.

  • In connection with business transfers, legal obligations, or enforcement actions.

Categories Shared:

Category Recipients
Identifiers, contact/order/account info Vendors, business partners, affiliates
Commercial data (order history, support) Same as above
Usage data (IP, browsing activity) Same as above
Geolocation (via IP) Same as above

We do not use or disclose sensitive personal information without consent or for profiling.

Third Party Websites and Links

Our Site may contain links to third-party platforms. We are not responsible for their privacy practices or content. Please review their policies independently.

Children's Data

The Services are not directed at children, and we do not knowingly collect information from individuals under 16. If we receive such data, we will delete it. We do not “sell” or “share” such data.

Security and Retention

We use reasonable safeguards to protect your information but cannot guarantee 100% security. Do not send sensitive data over insecure channels.

We retain data as needed to:

  • Maintain your account

  • Fulfill services

  • Comply with legal obligations

  • Resolve disputes

Your Rights

Depending on your location, you may have rights including:

  • Access / Know

  • Delete

  • Correct

  • Data Portability

  • Opt-out of Sale/Sharing/Targeted Ads

  • Restrict Processing

  • Withdraw Consent

  • Appeal

You can manage communications (e.g., unsubscribe from emails) and make rights requests via our contact info below. We may need to verify your identity.

Complaints

If you have concerns, contact us (see below). If unresolved, you may escalate to your local data protection authority (e.g., for the EEA, see EU Authorities List).

International Users

We may transfer data outside your country. If you are in the EEA or UK, we use legal mechanisms like Standard Contractual Clauses to ensure adequate protection.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

📧 Email: brandon@brandonjames-loungewear.com

Controller Information
For data protection purposes, unless otherwise stated, Brandon-James Loungewear is the data controller of your personal information.